- 7.1: No cancellation of order or refund will be entertained, unless the Product you have ordered is abruptly out of stock or we are unable to fulfil the order for any other reason.
- 7.2: If a Product is defective, we will replace the Product once the defective Product is returned to us, provided we receive notice of the defect within three (3) days of receipt of such defective Product by you. To return a defective Product, please contact our support department for assistance via phone, email or fax. Our contact details are as follows:
Ararat Sports & Souvenirs Sdn. Bhd
Lot 8B, Block A, Lorong Plaza Utama 3,
Jalan Sulaman, Alamesra, Kuala Menggatal,
88400 Kota Kinabalu Malaysia.
Tel : +6088-488018
Email : firstname.lastname@example.org
- 7.3: For your protection Ararat recommends that you use a recorded delivery service as we cannot be held responsible for Products not received.
- 7.4: We will not be responsible for returned Products that are lost or damaged in transit. Proof of postage will not be accepted/deemed as proof of receipt/delivery. You should take reasonable care to ensure that the Products returned to us are not damaged in transit and if appropriate arrange suitable insurance.